Strategies for Using Data to Inform Process and Performance Improvement Efforts

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Course Description

This on-demand course will begin with an overview of the NIATx model of process improvement, including the five key principles, the 10 steps to implement a rapid cycle performance improvement change project, and the five key change project planning and implementation tools. Examples of opioid-related rapid cycle changes projects and resources for continued learning will be provided. The session will conclude with a description of practical methods of data collection and adaptability within the clinical setting. Part 2 will begin with a discussion of why the use of data is critical to the implementation of process and performance improvement efforts within an agency. Participants will be provided a case-based opportunity to apply what they learned about the NIATx model of process improvement in the development of a rapid cycle change project to improve access to and quality of services for opioid use and/or stimulant use disorders.

Launch Date: April 28, 2023

At the conclusion of the training, participants will be able to:

  1. Specify the five (5) key principles of the NIATx model of process improvement.
  2. Compare and contrast the five (5) major tools for planning for and implementing a rapid cycle performance improvement project.
  3. Propose at least three (3) key steps to engaging stakeholders in metric selection and definition to develop a comprehensive data collection system.
  4. Design one (1) rapid cycle change project using the P-D-S-A process improvement tool.

Instructions for Continuing Education Credits

How to receive a CE/CME certificate:

For Continuing Medical Education (CME) for physicians, physician assistants, nurses, and nurse practitioners only, you will receive a link to complete the course evaluation for CME after watching the video for this course, and you will receive your CE certificate via email within six to eight weeks.

If you have any CME-related questions, please contact Gloria Miele at gmiele@mednet.ucla.edu.

For other disciplines, you must pass the final test with a minimum of 80% correct. Once you pass the final test, you will be given links to complete a follow-up course evaluation. Choose the link that corresponds with the type of license you have. The link will take you to a course evaluation. Once you submit this required course evaluation, you will receive your CE certificate via email within six to eight weeks.

If you have any CE-related questions, please contact Darren Manley at dmanley@mednet.ucla.edu.

CME Statements:

Please view the linked CME LEARNER HANDOUT for more information about how to obtain CME credit.

The training course meets the qualifications for the provision of two (2.0) continuing medical education credits/contact hours (CMEs/CEHs).

UCLA Integrated Substance Abuse Programs (ISAP) is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

UCLA Integrated Substance Abuse Programs (ISAP) designates this on-demand course for a maximum of two (2.0) AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The California Board of Registered Nursing recognizes that Continuing Medical Education (CME) is acceptable for meeting RN continuing education requirements as long as the course is certified for AMA PRA Category 1 CreditsTM (rn.ca.gov). Nurses will receive a Certificate of Participation following this activity that may be used for license renewal.

Continuing medical education will be awarded within 6-8 weeks following completion of the on-demand course.

Continuing Education:

The on-demand course meets the qualifications for the provision of two (2.0) continuing education credits/contact hours (CEs/CEHs). UCLA Integrated Substance Abuse Programs (ISAP) is approved by the American Psychological Association to sponsor continuing education for psychologists. UCLA ISAP maintains responsibility for this program and its content.

UCLA ISAP is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs (Provider #64812). UCLA ISAP maintains responsibility for this program/course and its content. Course meets the qualifications for two (2.0) hours of continuing education credits for LMFTs, LCSWs, LPCCs, and LEPs as required by the California Board of Behavioral Sciences. UCLA ISAP is also an approved provider of continuing education for RADTs I/II, CADCs-CASs, CADCs I/II, CADCs-CSs, and LAADCs (CCAPP, #2N-21-339-1225), CATCs (ACCBC/ CAADE, #CP40 872 C 0825), and CAODCs (CADTP, #151).

CE credits will be awarded at the conclusion of the training. Upon completing the final module, you must pass the final test with a minimum of 80% correct. Once you pass the final test, it will display a link to complete a course evaluation and submit the required information for your CE certificate. Upon completing this required course evaluation, you will receive your CE certificate via email within six to eight weeks.

If you have any CE-related questions, please contact Darren Manley at dmanley@mednet.ucla.edu.

Estimated time to complete the course:

This course should take approximately 2 hours to complete.

Cost: Free

Disclosure statements:

Beth Rutkowski, MPH, UCLA Integrated Substance Abuse Programs

Kendall Darfler, MS UCLA Integrated Substance Abuse Programs

None of the presenters, planners, or others in control of content for this educational activity have relevant financial relationships to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Trainers:

Beth Rutkowski, MPH, UCLA Integrated Substance Abuse Programs

Kendall Darfler, MS UCLA Integrated Substance Abuse Programs

Recommended Audience:

This online course is recommended for medical, behavioral health, and substance use disorder clinicians and administrative staff who are involved in providing multidisciplinary care to persons with opioid, stimulant, and other substance use disorders, including, but not limited to:

  • Physicians
  • Physician Assistants
  • Nurse Practitioners
  • Registered Nurses and LVNs
  • Psychologists
  • Marriage and Family Therapists
  • Social Workers
  • Alcohol and Other Drug and Mental Health Counselors
  • Case Managers
  • Medical Assistants

Instructions for Requesting Accommodations for Disability:

If you need a disability-related reasonable accommodation/alternative format for this event, please contact Darren Manley at dmanley@mednet.ucla.edu.

Instructions for Filing a Grievance Concerning UCLA ISAP’s Continuing Education Program:

Please contact Dr. Thomas E. Freese, CE Program Administrator, in writing (UCLA ISAP, 10911 Weyburn Avenue, Suite 200, Los Angeles, CA 90024-2886) or by phone (310-267-5397). Alternately, you may contact Dr. Gloria Miele or Dr. James Peck, ISAP-affiliated doctoral-level psychologists responsible for program planning for the ISAP CE Program. Drs. Miele and Peck can be reached in writing at: 10911 Weyburn Avenue, Suite 200, Los Angeles, CA 90024-2886 or by phone at: 310-267-5888 (Miele) or 310-267-5346 (Peck).

Please click on the lesson below to start the course.

Course Content

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