Module 1: The Basics
Leading and Facilitating High Performing Teams in Behavioral Health Settings
Course Description
Leading and Facilitating High Performing Teams in Behavioral Health Settings is a five-module course designed to provide you with a set of tools and practices that will enhance your leadership and facilitation effectiveness within various behavioral health settings. In these settings, behavioral health providers may be part of one or more routine or ad hoc work-place clinical teams or committees (discharge committee; high utilizer committee) and organizational work-place meetings (shift change, staff meetings). In today’s post-COVID world, many organizational teams operate both virtually and in-person. This course focuses on the development of practice competencies for facilitating and leading a variety of meeting formats, activities, and processes to support the deliberative and inclusive actions of organizational teams. These competencies focus on activities for: conducting efficient and effective meetings, developing team comrade and trust, generating information, generating and evaluating ideas, making decisions, and developing action plans.
View all associated module readings here.
Module 1 introduces the learner to organizational change in behavioral health, implementation strategies, and facilitation techniques.
Module Overview
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Module 1 Learning Objectives
- Identify at least three (3) planned and unplanned changes that have affected the delivery of behavioral health services.
- Explain the three (3) drivers of planned change identified in the Active Implementation Framework.
- Distinguish between the three (3) roles of leaders, responders, and facilitators in planned change efforts.
- Specify at least three (3) roles and responsibilities of facilitators in organizational change.
- Describe at least three (3) ways that the core competencies of facilitators compare to those of social workers.
- Distinguish between at least two (2) different forms and elements of groups, including organizational work place groups.
- Describe the five (5) phases of the Tuckman model of team development.
Instructions for Continuing Education Credits
How to receive a CE certificate:
Learners can earn one (1.0) continuing education credit/contact hour for completing Module 1. To receive continuing education credit, learners must attest to completing module assigned readings, lectures, and application activity and complete and pass a 10-item post-test with a score of 80% or higher.
Once you pass the post-test for the module, you will have access to links to complete a CE course evaluation. Select the link that corresponds to your type(s) of license/certification. Once you submit this required CE course evaluation, you will receive your CE certificate via email within six to eight weeks.
If you have any CE-related questions, please contact Darren Manley at dmanley@mednet.ucla.edu.
Continuing Education:
Module 1 of this on-demand course meets the qualifications for the provision of one (1.0) continuing education credit/contact hour (CE/CEH). UCLA Integrated Substance Abuse Programs (ISAP) is approved by the American Psychological Association to sponsor continuing education for psychologists. UCLA ISAP maintains responsibility for this program and its content.
UCLA ISAP is approved by the California Association of Marriage and Family Therapists to sponsor continuing education for LMFTs, LCSWs, LPCCs, and/or LEPs (Provider #64812). UCLA ISAP maintains responsibility for this program/course and its content. Module 1 of this on-demand course meets the qualifications for one (1.0) hour of continuing education credit for LMFTs, LCSWs, LPCCs, and LEPs as required by the California Board of Behavioral Sciences. UCLA ISAP is also an approved provider of continuing education for RADTs I/II, CADCs-CASs, CADCs I/II, CADCs-CSs, and LAADCs (CCAPP, #2N-21-339-1225), CATCs (ACCBC/ CAADE, #CP40 872 C 0825), and CAODCs (CADTP, #151). Provider approved by the California Board of Registered Nursing, Provider #15455, for one (1.0) contact hour.
If you have any CE-related questions, please contact Darren Manley at dmanley@mednet.ucla.edu.
Estimated time to complete the course:
This module should take approximately 1.0 hour to complete.
Cost:
Free
Course Instructors:
Michael S. Shafer, PhD
Michael S. Shafer, PhD is a professor at Arizona State University, School of Social Work and an Associate with the Pacific Southwest ATTC. From 1993 – 2018, Dr. Shafer served as the founding director of the Center for Applied Behavioral Health Policy, working in collaboration with federal, state to community agencies implementing treatment and recovery services at the intersection of health care, social services, law enforcement, and other systems. This work has revolved around efficacious strategies of workforce development and staff training, community organizing and mobilization, policy and systems analysis; and, organizational change processes at the organizational, inter-organizational, systems levels. In 2015, Dr. Shafer facilitated the ASU Community Collaborative, embedding the ASU School of Social Work in the Westward Ho, a low-income 300 tenant housing complex in downtown Phoenix. Currently, Dr. Shafer teaches and mentors social work students at ASU’s Tucson campus while developing teaching and research programs related to borderland migration-based services.
Dennis Skinner
Dennis Skinner is President of MANY-TO-ONE. With over 30 years of industry and leadership experience Dennis has deep expertise in problem solving, decision-making, process improvement, program management, strategic planning, organization design, and leadership development. After receiving his BSE in Industrial Engineering from Arizona State University, he spent 24 years with Intel Corporation, leading organizations in Manufacturing, Product Planning, Corporate Security, Internet Marketing, and Information Technology. Over the course of his career, Dennis has facilitated hundreds of workshops while building an impressive track record successfully leading business transformation initiatives affecting tens of thousands of employees. Dennis’ enthusiasm, optimism, process-orientation, detailed preparation, and relentless focus on tangible results have led to his reputation as a master facilitator.
Recommended Audience:
This online course is recommended for medical, behavioral health, and substance use disorder clinicians and administrative staff who are involved in providing multidisciplinary care to persons with opioid, stimulant, and other substance use disorders, including, but not limited to:
- Registered Nurses and LVNs
- Psychologists
- Marriage and Family Therapists
- Social Workers
- Alcohol and Other Drug and Mental Health Counselors
- Case Managers
- Medical Assistants
- Program Administrators
- Clinical Supervisors
Instructions for Requesting Accommodations for Disability:
If you need a disability-related reasonable accommodation/alternative format for this event, please contact Darren Manley at dmanley@mednet.ucla.edu.
Instructions for Filing a Grievance Concerning UCLA ISAP’s Continuing Education Program:
Please contact Dr. Thomas E. Freese, CE Program Administrator, in writing:(UCLA ISAP, 10911 Weyburn Ave, Suite 200, Los Angeles, CA 90024) or by phone (310-267-5397). Alternately, you may contact Dr. Gloria Miele or Dr. James Peck, ISAP-affiliated doctoral-level psychologists responsible for program planning for the ISAP CE Program. Drs. Miele and Peck can be reached in writing at: 10911 Weyburn Ave, Suite 200, Los Angeles, CA 90024 or by phone at: 310-267-5888 (Miele) or 310-267-5346 (Peck).
