Leading and Facilitating High Performing Teams in Behavioral Health Settings

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Course Description

This on-demand course is designed to provide you with a set of tools and practices that will enhance your leadership and facilitation effectiveness within various behavioral health settings.  In these settings, behavioral health providers may be part of one or more routine or ad hoc work-place clinical teams or committees (discharge committee; high utilizer committee) and organizational work-place meetings (shift change, staff meetings).  In today’s post-COVID world, many organizational teams operate both virtually and in-person. This course focuses on the development of practice competencies for facilitating and leading a variety of meeting formats, activities, and processes to support the deliberative and inclusive actions of organizational teams.  These competencies focus on activities for: conducting efficient and effective meetings, developing team comrade and trust, generating information, generating and evaluating ideas, making decisions, and developing action plans.

Structure of the Course

This course is divided into five (5) modules.  Each module will take one (1) hour to complete and learners can receive one (1) continuing education (CE) credit/contact hour for completing each module.  Each module will require you to view 2-3 brief video lectures, read brief articles or other informational documents, and complete 1 application activity. The five (5) modules consist of:

Click on the links below to launch each 1-hour module.

Continuing Education:

Learners can earn one (1.0) continuing education credit/contact hour for completing each module. Each module of this course should take approximately 1.0 hour to complete. Learners who complete all five modules will earn a total of five (5.0) CE credits/contact hours.

Cost:

Free

Course Instructors:

Michael S. Shafer, PhD

Michael S. Shafer, PhD is a professor at Arizona State University, School of Social Work and an Associate with the Pacific Southwest ATTC. From 1993 – 2018, Dr. Shafer served as the founding director of the Center for Applied Behavioral Health Policy, working in collaboration with federal, state to community agencies implementing treatment and recovery services at the intersection of health care, social services, law enforcement, and other systems. This work has revolved around efficacious strategies of workforce development and staff training, community organizing and mobilization, policy and systems analysis; and, organizational change processes at the organizational, inter-organizational, systems levels. In 2015, Dr. Shafer facilitated the ASU Community Collaborative, embedding the ASU School of Social Work in the Westward Ho, a low-income 300 tenant housing complex in downtown Phoenix. Currently, Dr. Shafer teaches and mentors social work students at ASU’s Tucson campus while developing teaching and research programs related to borderland migration-based services.

Dennis Skinner

Dennis Skinner is President of MANY-TO-ONE. With over 30 years of industry and leadership experience Dennis has deep expertise in problem solving, decision-making, process improvement, program management, strategic planning, organization design, and leadership development. After receiving his BSE in Industrial Engineering from Arizona State University, he spent 24 years with Intel Corporation, leading organizations in Manufacturing, Product Planning, Corporate Security, Internet Marketing, and Information Technology. Over the course of his career, Dennis has facilitated hundreds of workshops while building an impressive track record successfully leading business transformation initiatives affecting tens of thousands of employees. Dennis’ enthusiasm, optimism, process-orientation, detailed preparation, and relentless focus on tangible results have led to his reputation as a master facilitator.

Recommended Audience:

This online course is recommended for behavioral health, substance use disorder, and medical program clinicians and administrative staff who are involved in providing multidisciplinary care to persons with opioid, stimulant, and other substance use disorders, including, but not limited to:

  • Registered Nurses and LVNs
  • Psychologists
  • Marriage and Family Therapists
  • Social Workers
  • Alcohol and Other Drug and Mental Health Counselors
  • Case Managers
  • Medical Assistants
  • Program Administrators
  • Clinical Supervisors

Instructions for Requesting Accommodations for Disability:

If you need a disability-related reasonable accommodation/alternative format for this event, please contact Darren Manley at dmanley@mednet.ucla.edu.